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Course/Product Description

Title:

The Handbook for Quality Management: Second Edition

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Description:

The Handbook for Quality Management: Second Edition
Over the last 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization.

Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ.

The Handbook for Quality Management, Second Edition:

  • Clearly defines quality management principles and their application within a cross-section of industries
  • Integrates the application of Theory of Constraints, Six Sigma, and Lean Thinking into the Quality Management discipline
  • Contains detailed methods for planning (including customer need recognition, benchmarking and organizational assessments); control (such as statistical process control, as well as audits, and supply chain management); and improvement
  • Incorporates classic motivation theory with more current management practices advocated by Joiner, Senge and Deming, among others
  • Features simulated and past exam questions to help you study for the ASQ CMQ/OE exam
More Details: Agenda/Table Of Contents/Course Outline
About The Provider: Founded in 1982, Quality America & Quality Publishing offers Statistical Process Control and Document Control software, as well as ASQ Certification materials, SPC Training, and Six Sigma software, training, and consulting. We embrace a customer-driven approach, and lead in many software innovations, continually seeking ways to provide our customers with the best and most affordable solutions. Leaders in their field, Quality America & Quality Publishing have provided software, books and training services to tens of thousands of companies in over 25 countries.

Price: $62.97
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Keywords For This Course:
statistical process control, spc, document control software, corrective action, Q-Pulse, quality assurance, six sigma, certification, training, materials, green belt, black belt, ASQ, certified, control charts, charting



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