Course/Product Description Title: TL 9000 Certified Auditor/Lead Auditor Training Duration: 5 days Description: This version of our RABQSA-certified lead auditor course features workshops tailored to the working environment of the telecommunications industry, as well as discussions on the contents of ISO 9001 and TL 9000. This course is designed specifically to help you learn to audit in the telecommunications industry. Course Objectives QA Process and Documentation Learn elements of a quality management system, including policy, manual, procedures, and instructions in the telecommunications industry. The Requirements Discuss the requirements of ISO 9001 and the TL 9000 adders. The Audit Cycle Using ISO 19011, learn about preauditing, auditing, and postauditing follow-up activities. Pre-Audit Activities Plan audit activities, develop checklists, perform preassessment visits, and conduct opening meetings for the telecommunications industry. Conducting the Audit Learn active listening and questioning techniques, how to handle confrontations, and how to collect objective evidence. Postaudit and Follow-Up Activities Learn how to conduct closing meetings, write effective audit reports, and issue nonconformance forms and corrective action reports Course Topics Overview of auditing Interpretation of TL 9000 The audit cycle and ISO 19011 Auditing practices; the psychology of auditing Nonconformity reporting Process auditing Final examination (2 hours) There are mandatory evening sessions for the first four nights concluding with a two-hour exam on the last day. Who Should Attend Recommended for anyone involved in supplier QA efforts (second-party audits), as well as those leading the implementation of ISO 9000 standards and TL 9000. Familiarity with ISO 9000 or TL 9000 standards is recommended. This is an excellent prerequisite for TL 9000 Quality Management System Auditing. NOTE: To attain registration as an QMS Auditor, QMS Senior Auditor, or QMS Lead Auditor, you must pass the written final examination, earn a passing grade in the course continuous assessments, and meet prescribed professional requirements, including a number of actual audits. This training course is an RABQSA-certified course and meets the training requirements for certification of individual QMS Auditors, QMS Senior Auditors, and QMS Lead Auditors. "Successful completion" satisfies the training requirements for individual auditor certification accrediting bodies such as IRCA, RABQSA, JAB, and CRBA. * Presented in conjunction with ASQ in selected cities Licenses / Designations / Educational Credits: CEU All US States: 4.4 All Canadian Provinces: 4.4 About The Provider: Founded in 1968, STAT-A-MATRIX is the world's leading consulting and training organization dedicated to improving business processes, management systems, and quality and regulatory compliance. We offer ongoing consulting and training in every aspect of business process improvement. Our approach is a unique blend of concepts, methods, techniques, and tools designed to transfer skills and knowledge to your organization's personnel. Our distinct approach integrates quality, regulatory, and business management systems to help improve your bottom line. Price: $1,695.00 More Info: Contact Us For More Information

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Keywords For This Course:
TL 9000, Certified Auditor